Streamlining-focused technology leader with a strong track record of leading and building technical departments, working with stakeholders and parallel departments to continuously improve operational efficiency. With expertise in many small businesses along with enterprise level technologies, I specialize in and am passionate about streamlining workflows through human resources and tools. My experience spans across industries, technologies, and organization sizes. I’m passionate about creating and constantly scaling alongside automated solutions that enhances output with supporting continuous business improvement.
About.
I bring a strategic mindset to team development. I build and structure departments, hired and mentor engineers, analysts, and designers, and foster collaborative environments centered on delivery excellence. My approach combines a deep understanding of software architecture with practical management strategies to ensure high performance, scalability, and alignment across teams.
Certifications.
November 2023
Monday.com Core Certification
March 2022
Hubspot System Certification
Education.
Yeshiva College - Sy Syms School of Business & Touro University
Bachelor’s in Business Administration and Management
- GPA 4.00
- Summa Cum Laude
Core Experiences.
December 2021 - Present
Digital Projects Manager - Contract
Caliber6 / Global
- Responsible for driving the agenda to align digital operations with business strategies along with operational demands while continuously identifying and clarifying processes improvements through the lens of technology
- Facilitate cost/benefit for technology procurement in support of usability decisions, supported by sessions with key stakeholders to address critical business needs and operating models.
- Managed implementation and migration projects and respective lifecycle, including release planning, iterationsand updates and end of cycle management.
- Managed implementation and migration projects and respective lifecycle, including release planning, iterations and updates and end of cycle management.
- Developed comprehensive risk management strategies to anticipate and mitigate potential delays and disruptions, ensuring project continuity and stability
- Managed full SDLC, ensuring efficient sprint planning, backlog management, and QA for a 5-15 persons cross-functional global team.
- Coordinated with technical and non-technical departments and stakeholders to identify current processes, required processes and future state processes.
January 2020 – November 2021
Digital Projects Manager
Choice New York Companies / New York City
- Engaged directly with end-users and stakeholders to tailor digital enhancements, ensuring solutions were user-centric and drove significant business value.
- Spearheaded the integration of automated digital processes, reducing reliance on manual systems and increasing overall workflow efficiency.
- Worked to actively identify and communicated project risks and issues, enabling timely resolution and mitigation utilizing an Agile approach.
- Conducted thorough process analysis, identifying bottlenecks, and proposing solutions that resulted in a 20%+ increase in operational efficiency.
- Created detailed functional specifications, guiding the development team in delivering solutions that met business needs.
- Utilized complex data sets along with visualization tools to inform and support business process design and core feature requests.
- Thorough understanding of planning, analysis, and testing techniques required to support complex systems.
- Delivered comprehensive training sessions and documentation to users, enhancing the adoption and effective use of new technologies and processes.
June 2019 – January 2020
ERP Business / Financial Analyst
ABJ Properties / New York City
- Responsible for complex implementations from legacy property management ERP with a focus on finance and accounting.
- Analyzed existing business processes, proposing and implementing cost-effective solutions to enhance financial performance.
- Advised on business process improvements & managed the mapping processes of smaller automation projects for BPO. i.e. automated invoicing for multiple entities on a recurring basis within a legacy ERP.
- Liaised with external consultants to ensure the ERP implementation met tailored business requirements.
- Contributions helped reduce payroll, improved resource allocations, and general operational costs drastically.
December 2018 – May 2019
ERP Projects Manager
USA Tealight Inc. / New Jersey
- Initiated and managed the technical scope of system upgrades, ensuring specifications were met within budget and time constraints.
- Collaborated with cross-functional teams to ensure that system integrations were conducted smoothly, with minimal impact on daily operations.
- Developed strategic plans for system scalability to support future business growth and complexity.
- Directed the migration and implementation of proprietary ERP + WMS.
- Conducted rigorous testing phases to ensure systems met quality standards and operational requirements.
- Facilitated knowledge transfer sessions to empower local teams with system management skills, ensuring long-term sustainability of technology solutions.
- Integrated APIs, Shopify, Shipstation, Hubspot, and various 3rd party applications.
Skills.
Excellent communicator, adept at facilitating cross-functional team discussions to enhance collaboration and drive project success.
Expert in managing diverse projects using agile as well as traditional methods, ensuring efficient resource allocation and timely delivery.
Strong technical acumen with expertise in digital system deployments and integrations, bridging technical and business domains.
Proficient in engaging with stakeholders at all levels to align project goals with business objectives and ensure transparent communication.
Knowledge of Agile as well as other methodologies, enhancing team efficiency and project adaptability through continuous process improvements.
Skilled in using visualization and BI tools like Tableau and Looker to transform complex data into understandable and actionable insights.
Technologies.
As an analyst, consultant, and solutions engineer, I have varying levels of exposure, familiarity, and utilization in, including but not limited to, the following technologies:
